Privacy Policy
PDFRealm ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services at pdfrealm.com.
1. Information We Collect
- Account data: Email address and hashed password when you register.
- Documents: PDF files you upload for processing. Files are processed server-side and may be temporarily stored.
- Usage data: Tool usage, page visits, and technical logs for service improvement.
- Payment data: Billing is handled by Stripe. We do not store card numbers.
2. How We Use Your Information
- To provide, operate, and improve PDFRealm services.
- To process payments and manage subscriptions.
- To send account-related notifications (no marketing spam without consent).
- To maintain security and prevent abuse.
3. Document Storage & Security
Documents stored in your Secure Vault are encrypted at rest using AES-256. Temporary processing files are deleted after completion. We do not sell or share your documents with third parties.
4. Data Sharing
We do not sell your personal data. We may share data with:
- Stripe — payment processing
- Infrastructure providers — hosting and CDN (data processed in the US)
- Law enforcement — only when legally required
5. Your Rights
- Access or export your data at any time from your account settings.
- Request deletion of your account and associated data.
- Opt out of non-essential communications.
6. Cookies
We use session cookies for authentication and local storage for preferences. No third-party tracking cookies are set without your consent.
7. Data Retention
Account data is retained while your account is active. Uploaded files are retained per your vault settings. You may delete files at any time.
8. Contact
For privacy questions or data requests, contact us at: [email protected]